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Crawfords Cars achieve ISO quality management success

Monday 19th September 2016

Crawford Cars, based in London and one of the UK’s leading providers of ‘Total Ground Transport’ are celebrating their continued certification to the internationally recognised ISO Quality standards. In addition, the company are improving thier environmental credentials with Environmental Management Standards. Crawfords of London is a leading supplier of luxury chauffeur and executive cars in London and the UK. They also provide event transport, airport transfers and VIP meet and greet. Same day, next day and international courier services also available

Crawfords are always at the biggest and best events making sure that everybody travels in style

The company offers exclusive chauffeuring and passenger services with its remarkable range of luxury cars; from Mercedes S-Class to Jaguar XJL Autobiography and Range Rover Vogues. Servicing Corporate and Private clients alike, Crawfords place huge importance on their management systems to ensure that Clients feel especially looked after.

Apart from the focal chauffeuring services, the company has diversified into local UK and International Delivery Services, and even into bespoke Concierge Services. As a result, you will often see a Crawfords vehicle air-side at Heathrow with VIPs, as well as delivering important documents by bike in Holborn.

Caroline Sullivan, the company's Finance Manager is responsible for overseeing the Management Systems.

 ‘We have used the management system to take care of our day to day processes, and by doing so, we have got a team that is motivated and ready to deliver excellence for our customers’

Spedan Ltd are pleased to work with Crawford Cars. Adam Faiers, who has worked with the team observed ‘I’ve never seen a team that work together more closely to deliver for the customers.

Everyone, from the Drivers to the office staff is focused on excellent service. It’s a family business, and those principles are strong in the business’

Find out more about the range of services that Crawfords of London offer at Crawfords of London

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Adam Faiers - Director

Adam has been working on Quality and Environmental management systems for most of his career in small, medium and corporate organisations. A keen advocate of the ISO approach as a platform for improvement, Adam ensures that systems are practical and useful for Managers and Staff to use.

Following a number of years working on software development projects, Adam has diversified into Information Security and Business Continuity management. Keen to formalise his industry experience, he is currently undertaking a Diploma in Business Continuity Management at Buckingham University.

Adam has a PhD from Cranfield University and now supports the MSc Environmental Management programmes through the advisory panel and visiting lectures.

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