Lincoln-based Eagle Eye Innovations Ltd (EEI) celebrated a key milestone in their business development recently with a successful audit leading to the award of the ISO 9001 Certificate for their Quality Management System. The International accolade is a fitting reward for the organisation who has worked tirelessly since 2015 developing their Unmanned Aircraft Systems training and consultancy business.
EEI has two sides to the business, both of which have set high standards for customer focus and continuous improvement. Eagle Eye Innovations (EEI) Ltd. specialises in Unmanned Aircraft Systems (UAS) solutions and provides training, consulting and military services. The other side of the business is the Remote Unmanned Systems Training Academy, (RUSTA).
RUSTA is accredited by the Civil Aviation Authority as a National Qualified Entity to deliver commercial training in the sub-20kg category. RUSTA support individuals and businesses to obtain their Permission for Commercial Operation (PfCO). RUSTA has trained over 1500 candidates worldwide.
The business as a whole works with a vast array of clients from emergency services, enforcement agencies, construction industry, ministries of defence and space agencies to farmers and hobbyists.
To support the process of gaining ISO 9001 Certification, Eagle Eye Innovations sought local expertise to ensure they met the stringent requirements of the Quality Standard. They were recommended to use Spedan Ltd by BSi, the leading Certification Body in the UK and owners of the prestigious kitemark.
Managing Director Sion Roberts of Eagle Eye Innovations said:
"Working with Alister Constantine of Spedan Ltd, we found the implementation process for ISO 9001:2015 much easier. We combined the knowledge that Spedan has of the ISO 9001 Standard with the high standards we set ourselves.”
Spedan Ltd provided EEI Ltd with both onsite and online support using their premium iSHEQ tool. Sion continued:
“Spedan covered everything in a sensible and logical way. They helped us focus on our key risks, from helping us understand the needs and expectations of our customers to due diligence checks. We really worked really hard and we believe we really set the bar high.”
Alister Constantine, Director at Spedan Ltd, worked with the management team to ensure that the new system was practically and efficiently applied to business processes.
“It’s been a real pleasure working with the team at EEI, they are experts in their field and work with the Civil Aviation Authority to provide advice and guidance on industry related topics.
The team are passionate about their industry and ISO 9001 certification was a further demonstration to their global customers about their commitment to customer satisfaction and delivery of first class training.”
For more information on Eagle Eye Innovations and training with RUSTA contact: +44 (0)1522 687681.
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Alister has worked within small, medium and large manufacturing industries for most of his career implementing and maintaining quality, environment and safety management systems. He has adopted a practical approach to implementing robust management systems which provides assurance for both employees and stakeholders.
Alister is a graduate in Occupational Health and Safety and holds additional professional qualifications in quality and environmental management.
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