Spedan Ltd, Exchange House, 494 Midsummer Boulevard, Milton Keynes, MK9 2EA
This Policy and associated Terms and Conditions are currently at Version 1.0 and applicable from 1st January 2018
Your privacy is important to us, and the Spedan team are all committed to ensuring that your privacy is protected.
We provide the following services:
We use data in the following way:
Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.
Spedan Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2018
In the scope of our operations as a Business to Business provider of consultancy services, Spedan Ltd can be classified as ‘Controllers' of data. We do not process information for others, nor do we profile or manipulate data to generate insights into personal data. Where the following are applicable, we are committed to
Spedan Ltd offers the following:
The Spedan Website is used for the day to day management of business communications with our clients regarding the status of projects. We maintain a Knowledge Base for the purposes of instruction and knowledge transfer about ISO management systems. We maintain personal information on the Knowledge Base relevant to an individual's use of the site in the following way: Where a User follows a course of instruction, we will record scoring for reference by the User, their Company Administrator and the Spedan Admin team.
The Caybee website provides functionality for Organisations to build capacity and training about information they choose to share with their teams and User Communities. Personal Data is maintained relevant to use of the system only. Users access the system with encrypted passwords.
All our online tools and applications contain notifications linked to Users preferences, which can be discontinued at any time. Data about these processes is not stored or processed.
For the purposes of improving our relationship with our Customers, we may collect and store information about potential and actual customers. The scope of this information is in our business to business relationship. This would only classify as personal data where the individuals business status is recognised as such in UK and European Law. The following information may be collected:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We will never sell, distribute or lease your personal information to third parties.
All Communication, by any mean or form, between us is confidential. We are happy to sign relevant Non-Disclosure Agreements that Clients may require in addition. Where appropriate, and by prior agreement with Clients, we may promote individual companies in marketing communications. These communications will in no way break any confidences in operating methods or confidential information.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We are committed to providing you with our best service that is effective and efficient. If you do have any cause for concern or complaint, please contact Chris Reading (General Manager). We will follow our documented complaints management process to ensure that the complaint is investigated, resolved and communication with relevant stakeholders maintained.
Please read these Terms and Conditions carefully before using any services, online tool or application provided by Spedan Ltd. In using any services, online tool or application provided by Spedan Ltd, you are agreeing to be bound by the terms and conditions of this Agreement.
For the purposes of these Terms and Conditions, the following shall apply: Online tool or application: Refers to any online tool or application provided by Spedan Ltd, including the Caybee application, Spedan.co.uk and ISOActiv.
Spedan Ltd and it's clients agree that the courts of the United Kingdom and England will have exclusive jurisdiction in relation to any claims, disputes or difference concerning our engagement and any matters that arise from it.
Reproduction of any part of our online tools and applications is governed by relevant copyright legislation. You may not reproduce any part or content including writings, artwork, images without prior permission.
Caybee is protected under UK Law by it's Trademark Registration Number UK00003294936 for:
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org If you'd like to opt out of cookies, please go to the Network Advertising Initiative website
Our online tools and applications are maintained for your reference and include information about our terms and services. We accept no liability for any content that you take and use without our permission.
Users of the Legislation service on the Knowledge Base do so at their own risk. We do not accept liability for any loss or damage that you may incur by using this information, be it direct, indirect or consequential loss or however it is caused. We will take all precautions to ensure that information is correct at the time of publication but users should always refer to the appropriate legislative body for latest updates and publications.
You agree to use our online tools and applications for lawful purposes and in a manner that does not infringe the rights of, or restrict the use of this site by any third party.
We use Google Analytics to collect information on how visitors use of our online tools and applications. This information helps us to generate reports and to help us develop the use of the tools. These cookies collect information in an anonymous form, the information collected is the number of visitors to the site, how visitors have arrived at our website and all the pages that are visited. For further information you can visit http://www.google.com/policies/privacy/
Our online tools and applications may make reference to external websites and sources of information. Whilst we will take every measure to ensure these are up to date, we can't be responsible for changes that those external websites might make. Where references are made to external websites, we are not responsible for their content. Therefore, once you have used these links to leave our online tools and applications, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your information given via our online tools and applications You may choose to restrict the collection or use of your personal information in the following ways:
Please refer to the Knowledge Base or Caybee Engagement Letters for specific information concerning the protection of data for Knowledge Base users. This information is sent by email to all users at the time of registration.
Under the Computer Misuse Act 1990, you may not misuse our online tools and applications by introducing viruses, Trojan horses, worms, logic bombs, browser jacking software or other material or programmes that are malicious and harmful to ours or other users technology. You must not attempt to gain access to our online tools and applications, our servers or other hardware.
These Terms and Conditions are governed by the laws of the United Kingdom
Spedan Ltd grants you a revocable, non-exclusive, non-transferable, limited license to use our online tools and applications solely for your relevant commercial purposes strictly in accordance with these terms and conditions.
If you do, you will be reported to the UK Government authorities or their relevant agencies.
Spedan Ltd reserves the right to modify, suspend or discontinue, temporarily or permanently, any online tool or application, to which it connects, with or without notice and without liability from any stakeholder.
These Terms and Conditions, including use of any online services shall remain in effect until terminated by you or Spedan Ltd. Spedan Ltd may, in its sole discretion, at any time and for any or no reason, suspend or terminate use of any online service (KnowledgeBase or Caybee) with or without prior notice.
These Terms and Conditions will terminate immediately, without prior notice from Spedan Ltd, in the event that you fail to comply with any provision of this Agreement. Upon termination of this Agreement, you shall cease all use of the Spedan Website, Caybee or other online tools purchased through Spedan Ltd.
If any provision of these Terms and Conditions are held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
We will only engage in services with you if acceptance of our quotation is received in writing or by email.
If we resign, or are requested to resign our services, we will take all reasonable steps we will issue a disengagement letter to ensure that our respective responsibilities are clear.
Under UK legislation, we will maintain correspondence and papers relevant to our transactions and services for 7 years, after which time it will be destroyed. You must tell us if you want this time period to be extended. Please note any extension of time may incur a storage fee.
Any quotation for services, concerning either online services or direct consultancy services will be provided in writing. Our quotations will not be contractually binding unless otherwise stated. We will review our pricing on an annual basis in line with the Retail Price Index and other relevant factors and inform you of any changes in writing. If it becomes apparent to us that a fee is inadequate, then we reserve the right to notify you of a revised figure.Our fees are exclusive of VAT which will be added where necessary.
Our payment terms are 30 days unless otherwise agreed. We reserve the right to suspend any services to you if payments is not made in this time. If payment is not made, we will use appropriate legal action to recover the debt. We reserve the right to inform Dun and Bradsheet of your average payment days. This could affect your credit rating.
Spedan Ltd reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Reliance on Advice Whilst we take every effort to provide accurate information and support to our clients, but we cannot provide legal advice. Therefore, legal advice, particularly on matters regarding legislation, and matters of health and safety risk assurance should be sought from authorised and qualified legal practitioners.
We maintain all relevant professional indemnity insurances, and our Insurers are Hiscox Underwriting Ltd of 1 Great St. Helen's, London, EC3A 6HX and are registered in England no. 02372789. Hiscox Underwriting Ltd is authorised and regulated by the Financial Conduct Authority.
We may from time to time update and amend these Terms and Conditions based on changing requirements to technology and legislation in the EU and United Kingdom. We will notify all users of changes via our website. If you want to be notified individually, please contact us in writing.
If you have any questions about this Agreement, please contact us.